Official Document

Privacy Policy afb8 Data Protection

Afb8 takes the protection of your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a user of the afb8 online entertainment platform.

Updated: 1 January 2026
Bahasa Melayu PDPA Compliant

How afb8 Protects Your Data

Your personal data security is afb8's top priority. Here are the six core pillars of privacy protection we uphold.

256-bit SSL Encryption

All data transmitted between your device and afb8 servers is protected by industry-grade 256-bit SSL encryption. No third party can intercept or read your information during transmission.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered security systems, including high-grade firewalls, 24-hour monitoring, and strict access controls for afb8 staff.

No Data Sales

Afb8 has never sold and will never sell user personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.

User Data Controls

You have the full right to access, correct, or request deletion of your personal data at any time. afb8 provides a simple and transparent process for users to manage their own data.

Malaysia PDPA Compliance

The afb8 Privacy Policy is fully drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable legal obligations relating to data protection.

Data Breach Notification

In the event of any security incident involving user data, afb8 is committed to notifying the affected users within a reasonable timeframe and taking immediate action to contain the situation.


Effective Date: 1 January 2026

This Privacy Policy document describes the personal data protection practices adopted by afb8 ("Platform", "We") accessible at afb8.win. We deeply value the trust you place in us and are committed to ensuring your privacy is protected at all times. Please read this document carefully to understand your rights and choices regarding your personal data.

1Policy Introduction & Scope

This Privacy Policy applies to all users who register, log in, or use any services offered by the afb8 platform, including the website, mobile app, and all related communication channels. It covers all personal data collected either directly from you or automatically while you use our platform.

By using the afb8 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately and contact us to request account deletion.

Afb8 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations in force from time to time.

2Types of Personal Data Collected

Afb8 collects various types of personal data necessary to provide users with a safe, seamless, and quality service. The following are the categories of data we collect:

Data Category Sample Information Requirements
Identity Data Full name, date of birth, MyKad/passport number Mandatory (KYC)
Contact Data Phone number, email address, residential address Mandatory
Financial Data Bank account number, payment methods, transaction history Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game records, betting history, wins Automatic
Communication Data Support chat logs, emails, complaints Specific Situations

Afb8 does not collect sensitive data such as health information, religious beliefs, or political views, unless required by law or with your explicit consent.

3Data Collection Methods

Your personal data is collected through the following methods:

3.1 Directly From You

This includes information you provide when registering a new account, completing the identity verification (KYC) process, contacting the afb8 customer support team, or filling in any forms on the platform.

3.2 Automatically

When you use the afb8 platform, our systems automatically record technical information such as your IP address, device type, access time and date, pages visited, and usage patterns. This data is collected via cookies, tracking pixels, and other similar technologies.

3.3 From Approved Third Parties

In certain circumstances, afb8 may receive information about you from approved payment service partners, identity verification service providers, or competent authorities to fulfil our legal obligations.

4Purpose of Personal Data Use

Afb8 uses your personal data solely for legitimate and stated purposes. The following are the primary purposes for which your data is used:

  • Account Management: Create, verify, and manage your user account on the afb8 platform.
  • Transaction Processing: Process deposits, withdrawals, and all financial activities related to your account.
  • Identity Verification (KYC): Fulfil identity verification requirements mandated by applicable laws and regulations.
  • Platform Security: Detect and prevent fraud, money laundering, and suspicious activities.
  • Customer Support: Provide technical support and resolve your complaints or enquiries.
  • Service Improvement: Analyse aggregate usage data to improve our products and user experience.
  • Service Communications: Send important notifications regarding your account, security updates, and relevant promotional information.
  • Legal Compliance: Meet all legal obligations, regulatory requirements, and directives from competent authorities.

Afb8 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent.

5Data Sharing With Third Parties

Afb8 does not sell, rent, or share your personal data with third parties for independent marketing purposes. However, your data may be shared in the following limited situations:

5.1 Service Providers

Afb8 works with trusted third-party service providers, including payment processors, KYC service providers, and technology infrastructure providers that assist us in daily operations. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

5.2 Authorities

Afb8 will disclose personal data when required by law, court order, or a valid request from Malaysian government authorities. In all such cases, we will disclose only the minimum information necessary.

5.3 Business Transfers

In the event of any merger, acquisition, or transfer of business assets, user data may be transferred as part of that process. Users will be notified in advance should such a situation arise.

In all data sharing situations, afb8 ensures that receiving parties comply with data protection standards equivalent to or higher than those we practise.

6Data Security & Protection

Protecting your personal data is a core responsibility of afb8. We implement a comprehensive range of technical and organisational security measures to ensure your data remains protected at all times:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data encryption at rest using AES-256 standard.
  • Role-Based Access Control for internal afb8 staff.
  • Continuous security system monitoring 24 hours a day, 7 days a week.
  • Regular penetration testing conducted by independent security experts.
  • Regular data backup procedures to prevent data loss.
  • Mandatory cybersecurity awareness training for all afb8 staff.

While afb8 takes all reasonable measures to protect your data, no security system can be guaranteed 100% free from threats. You are also encouraged to use a strong and unique password for your afb8 account.

7User Rights Regarding Personal Data

As an afb8 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 21 business days.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction. You can update most information directly through your account settings.

Right to Erasure

You may request deletion of your personal data, subject to legal data retention obligations that may prevent full deletion within a certain period.

Right to Object to Processing

You have the right to opt out of processing of your personal data for direct marketing purposes. Contact our support team to set your preferences.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service provider upon request.

To exercise any of the above rights, please contact the afb8 privacy team via live chat or our support email.

8Use of Cookies and Tracking Technologies

Afb8 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how users interact with the platform to help us improve our services.
  • Functional Cookies: Store user preferences such as display settings and configurations to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand aggregate, anonymised usage patterns for continuous improvement purposes.

You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the afb8 platform.

9Data Retention Period

Afb8 retains your personal data for as long as it is needed to fulfil the purpose for which it was collected, or for as long as your account remains active. Specific retention periods are as follows:

  • Active Account Data: Retained for as long as your account is active, plus the period required to fulfil legal obligations following account closure.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysian legal requirements relating to anti-money laundering and tax reporting.
  • Security Logs: Retained for a minimum of twelve (12) months for the purpose of investigating security incidents if required.
  • Communication Records: Support chat logs and emails are retained for three (3) years for quality control and complaint resolution purposes.
  • Marketing Data: Retained until you withdraw your consent or request deletion.

Once the designated retention period has ended, your personal data will be securely and permanently deleted or anonymized from our systems.

10Links to Third-Party Sites

The afb8 platform may contain links to third-party websites or services for informational purposes. afb8 has no control over the content or privacy practices of those sites and is not responsible for their privacy policies.

We recommend reading the Privacy Policy of every third-party website you visit. Visiting third-party sites is at your own risk and is not covered by this afb8 Privacy Policy.

11Privacy Policy Amendments

Afb8 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, applicable law, or operational requirements. Any material amendments will be communicated to users via in-platform notifications or their registered email.

The latest version of the Privacy Policy will always be available on this page with a clear update date. Continued use of the afb8 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy.

12Contact afb8's Privacy Officer

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the afb8 Privacy Officer through the following channels:

  • Live Chat: Available 24/7 directly on the afb8.win platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] — for more detailed written inquiries regarding your data rights.
  • General Support Email: [email protected] — for general inquiries regarding your account and services.

Afb8 is committed to responding to all privacy-related inquiries within thirty (30) business days from the date of receipt. For complaints requiring more in-depth investigation, we will keep you informed of progress within that period.

For more information about your rights and responsibilities as an afb8 user, please also review Terms and Conditions and Responsible Gaming Policy us.


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